avoneriq™ / Business Details
Your Store & Support Contact
This store is owned and operated by the company below. For shipping questions or delivery assistance, please use these official contact details.
Chongqing Pingkang Shanhai Biotechnology Co., Ltd.
Liu Ziyu
91500105MAEUPPL67P
Sneaker Display & Storage
Unit 3-3, Building 2, No. 41 Jialing Yicun, Huaxinjie Subdistrict, Jiangbei District, Chongqing (Office 526)
Shipping Policy
From Our Store to Your Door
Here’s what to expect while your order is prepared and transported. Please allow for both order processing and carrier transit when planning your purchase.
Business days before dispatch
Business days after dispatch
Business days, including processing
Getting Your Order Ready
Available orders are normally processed within 1–3 business days after order confirmation. This preparation period takes place before the parcel is dispatched.
We aim to prepare and dispatch available items promptly, subject to inventory availability and operational conditions.
Allowing Time for Delivery
Standard shipping is estimated to take 7–15 business days after dispatch. Including processing, the estimated total is 8–18 business days after order confirmation.
Business days mean Monday through Friday, excluding public holidays relevant to order processing and delivery. These timeframes are estimates rather than guaranteed arrival dates.
Dispatch Locations & Shipping Options
Orders may be shipped from our own facilities or partner facilities, depending on the item’s availability and the delivery destination. Dispatch locations can therefore differ between products and orders.
The applicable shipping method, destination estimate, and any shipping charge are displayed before you submit your order. If a different estimate applies to your selected service or destination, it will be shown before purchase.
Factors That Can Affect Arrival
Delivery timing may vary with the destination, selected shipping service, carrier conditions, customs procedures, weather, and other operational factors.
These circumstances may extend delivery beyond the estimated timeframe. If your parcel appears delayed, please contact our team with your order number so we can review its progress.
Following Your Parcel
After dispatch, we will send a shipping confirmation email with tracking details when tracking is available.
If tracking has not changed for an extended period, or the parcel appears delayed or lost, send us your order number. We will review the available information and assist with the relevant delivery service.
Checking Your Delivery Address
Please provide a complete and accurate delivery address when placing your order.
Spotted an error? Contact us as soon as possible before dispatch using the support details at the top of this page. Address changes may no longer be possible once fulfillment or dispatch has begun.
Marked Delivered, but Not Located?
Start by checking with household members, neighbors, building reception, and the local carrier to see whether someone accepted or is holding the parcel.
If it still cannot be found, contact our support team with your order number so we can review the matter.
How We Review Delivery Concerns
Delivery issues are assessed individually using the information available for the order and shipment.
A tracking status showing “delivered” does not automatically prevent us from reviewing your inquiry. Please share the relevant details so we can look into the situation.
💡 A quick timing reminder: Processing and transit are separate stages. Allow 1–3 business days for preparation, followed by an estimated 7–15 business days in transit, unless a different timeframe is displayed before you place your order.